The procedure for returning goods of appropriate quality
The return of goods to the online store is carried out in accordance with the current legislation of Ukraine.
According to the Law of Ukraine “On the Protection of Consumer Rights” Art. 13, 14, 20, all food products of proper quality are not subject to return.
If the received food product is of poor quality (spoiled, unfit for consumption, has lost its nutritional properties), such product is subject to replacement or a full refund. In the case of replacement, the logistics costs are borne by the supplier.TWhen the Buyer returns the goods of proper quality, the Online Store returns to him the money paid for the goods upon the fact of returning the goods, minus compensation for the costs of the Online Store related to the delivery of the goods to the Buyer.